Refund Policy
30-Day Guarantee
All MyoNest devices purchased from MyoNest.com are backed by our 30-Day Guarantee. If you are not satisfied with your device, you may return it within 30 days of delivery for a refund of the purchase price. Accessories are also covered unless listed under “Final Sale.”
Applicability
Refunds are only available for products purchased directly from our website. If purchased from another retailer, please contact them directly for their return policy.
How to Start a Return
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Contact us at info@myonest.com with your order number, name, and shipping address.
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Our team will review your request and reply within 24–48 hours.
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U.S. customers will receive a prepaid UPS return label if approved.
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Please return the device in its original packaging with all accessories.
Damages & Issues
Check your order upon arrival. If your device is defective, damaged, or incorrect, contact us right away so we can resolve the issue.
Refunds
Once your return is received and inspected, we’ll notify you of your refund status. Approved refunds are issued to your original payment method within 1–3 business days.
Exchanges
Replacements are covered under the MyoNest Product Warranty.
Exceptions / Final Sale
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Returns without prior approval will not be accepted.
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Gift cards are non-refundable.
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We may request photos before authorizing a return.
For any questions, email info@myonest before completing your purchase.